Returns & Refunds Policy

At YHWH APPAREL, we want you to be completely satisfied with your purchase. If for any reason you are not satisfied with your order, we offer a straightforward returns and refunds policy. Please review the following guidelines:

1. Eligibility

  • Returns: We accept returns for items that are unused, unworn, and in their original condition with tags attached.
  • Exchanges: We offer exchanges for size or color, subject to availability.

2. Timeframe

  • Returns: You must initiate the return process within [number of days] days of receiving your order.
  • Exchanges: Exchange requests must also be made within [number of days] days of receipt.

3. How to Initiate a Return or Exchange

To initiate a return or exchange, please follow these steps:

  • Contact Us: Email us at info@yhwhapparel.com with your order number, reason for return or exchange, and any relevant details.
  • Wait for Approval: We will review your request and provide instructions for returning the item or processing an exchange.
  • Return the Item: If approved, securely package the item and ship it back to us using a trackable shipping method. You are responsible for return shipping costs.

4. Refund Process

  • Refunds: Once we receive and inspect the returned item, we will process your refund to the original payment method within 7 business days.
  • Exchanges: If you are exchanging an item, we will ship the replacement item after receiving and processing your return.

5. Conditions

  • Original Condition: Items must be returned in their original, unworn condition with tags attached.
  • Damaged or Defective Items: If you receive a damaged or defective item, please contact us immediately for assistance.

6. Non-Returnable Items

  • Final Sale Items: Certain items marked as final sale are not eligible for return or exchange.
  • Personalized or Customized Items: Items that have been personalized or customized are non-returnable unless they are defective or damaged.

7. Shipping Fees

  • Return Shipping: You are responsible for return shipping costs unless the return is due to our error or a defective/damaged item.
  • Original Shipping: Original shipping fees are non-refundable unless the return is due to our error.

8. Contact Us

If you have any questions or need further assistance regarding returns or exchanges, please contact us at info@yhwhapparel.com. We are here to help and ensure your satisfaction.

Thank you for shopping with YHWH APPAREL. Your support means the world to us